You may find at times you’ll need to edit your customer’s templates. They may ask for something custom added to their template or they may need a size change. Whatever the case, we’ve made it very simple to do so.
In the design app, your customers don’t have access to the same tools and resources that you do as a seller, although we do give them access to enough tools to customize their templates.
If you find that your customer needs help with something or they just need something extra done to their templates you can easily access their templates and edit it for them.
Design as user
In the User Details area, for each user, there is a button called “Design As User”. Clicking this will take you to the design app and show you the users templates as they see them but you’ll have full access to all of the design tools.
This allows you to quickly make any changes necessary to their templates.
For example, you can resize their templates, add any design elements, and more. Once you're done editing, be sure to click the save button and ask the customer to refresh their screen so they can see the changes you’ve made.