This article is extremely important for making sure any orders created in our supported selling platforms (Etsy, Shopify, WooCommerce) get transferred to Templett.
In order for Templett to give your customers access to their purchased templates, you must add the template id's to the product or listing descriptions. Templett will see each order that is placed in your shop but it will disregard any orders that do not have template id's. This allows you to sell editable templates, and at the same time sell other items in your shop. Obviously, you'll only pay Templett fees on the editable template orders that are created in Templett.
Where to Find the Template id's
You can find a template's id in two places. In the design area, by hovering overing over the template thumbnail, and in the admin area in Admin > Assets >Templates. The design area will probably be your go-to choice for getting the template id's though.
In the design area, when looking at a template thumbnail, you'll notice the template's dimensions are displayed in the lower right corner of the thumbnail. When you hover over the template, that is replaced with the template id.
Where to Include the Template id's
In every one of your product or listing descriptions (Etsy, Shopify, Woocommerce), you need to include the template id's for the templates that you are selling in that listing. This applies for single template listings as well as products or listings that you sell multiple templates in. We recommend placing the id's at the very bottom (the end) of the product or listing description. It's extremely important that you place the template id's in the correct format in order for the order to be created in Templett. Please see next section.
Template id Format
You need to place your template id's in the following format.
That's an opening bracket, the lowercase letters 'id', a colon, the id of the template and a closing bracket. Do not deviate from this format or you risk your orders not being created in Templett. Do not put any spaces either.
If you are selling multiple templates in one product or listing then use the same format but separate the template id's with a comma. Do not put any spaces between the id's (after the commas).
If you follow the format above for the template id's, an order will be placed every time you sell an item and your customers will get access to the templates. This process applies to Etsy, Shopify, and Woocommerce, exactly the same. There is no limit to the number of templates you can offer in one product.
IMPORTANT: Be sure to enter the template id correctly, otherwise your customer will not get the template, and instead, we'll add an error template to their account. Which will result in the customer contacting you to add the template to their account manually and deleting the error template.