So you may have placed an order but you had an old email or an incorrect email attached to the order or maybe you just don't have access to that email anymore.
That's okay, there's still a way to get access to your purchased templates.
How to get access to your purchased templates when you don't have access to your email
To get access to your new Templett account, you'll need two things.
1. The email attached to the order.
2. The order number from Etsy or wherever you made the purchase.
If you have those two things, you can get access to your account. Please keep reading.
Go to the Templett login page here. Don't worry the page will open in a new tab.
Enter the email attached to your order and click Continue.
If you've never accessed your account yet, you'll see a message below the Continue button. Click the link titled: "Don't have access to this email?".
Then, enter the order number. After entering the order number click Continue.
If you've entered the correct email attached and the correct order number, you'll gain access to your account. On the next page, you can update your email address, set a password for your account and gain access to your purchased templates.
If you still cannot seem to get into your account, please check the email associated with the order. Sometimes we find that users have an old email that they do not have access to anymore. Check your receipt to confirm the email. If you still have issues, please contact the shop you purchased from and they can help you gain access to your account.